Help & Support
Everything you need to build your bio page, set up payments, and start selling online.
What do you need help with?
Getting Started
Sign up, build your bio page, and go live.
Payments & Activation
Set up Yoco, pay R50 to go live, and manage billing.
Products
Add physical and digital products to your bio page.
Bio Page Settings
Customize your profile, links, and page design.
QR Code & Sharing
Share your page link and QR code with customers.
FAQ
Quick answers to the most common questions.
Getting Started
You'll be live in under 10 minutes.
Create your free account
Sign up with email or Google. No credit card needed — you build first and pay only when you're ready to go live.
Sign up free →Set up your bio page
Add your profile photo, display name, bio text, and social links. This is your public storefront — the link you put in your Instagram, TikTok, or WhatsApp bio.
Open bio dashboard →Add your products
Add physical products, digital downloads, or both. Each product shows up on your bio page with a photo and price. Customers tap and pay instantly.
Set up Yoco payments
Connect your Yoco account under Payment Setup in your dashboard. This lets you accept card payments, EFT, and eWallet directly from your bio page.
Go to Payment Setup →Activate for R50 — go live
Pay R50 once to publish your page. This unlocks 60 days of full access with no recurring charge. Your link goes live immediately after payment.
Payments & Activation
How money flows — yours and your customers'.
The R50 activation fee
You pay R50 for 60 days — that's less than R0.84 per day. Publish your page, start selling, and keep all the revenue. After 60 days, subscribe for R99/month to continue.
Paid via Yoco — card, EFT, or eWallet.
Setting up Yoco to accept payments from customers
- Create a free account at yoco.com
- Complete your business verification (takes 1–2 days)
- Get your Yoco public key from the Developer section
- In your bio dashboard, go to Payment Setup and enter your key
- Test with a small purchase, then you're live
What payment methods do customers see?
- ✅ Visa / Mastercard / Amex
- ✅ EFT (instant or manual bank transfer)
- ✅ eWallet (FNB, Capitec, Standard Bank)
- ✅ Manual bank deposit with proof of payment via WhatsApp
💡 Transaction fees
Safari Shop Builder charges no transaction fees. You only pay Yoco's standard processing rates (approx. 2.6% per card transaction). All funds go directly to your Yoco account.
Products
Sell anything — physical goods, digital files, or services.
Physical Products
Add photos, price, description, and stock. Customers add to cart and pay. You get notified by email and in your Orders tab.
Go to: Dashboard → Physical Products
Digital Products
Upload PDFs, videos, templates, or any file. After payment, the customer gets an automatic download link — no manual delivery needed.
Go to: Dashboard → Digital Products
Custom Links
Add links to any external page — your YouTube channel, a booking form, your WhatsApp, or any other URL. They appear as tappable buttons on your bio page.
Go to: Dashboard → Bio Settings
Memberships
Sell recurring access — monthly coaching, a subscription community, or exclusive content. Managed under the Memberships tab.
Go to: Dashboard → Memberships
Bio Page Settings
Make your page look great and reflect your brand.
Profile photo
Upload a clear photo or your business logo. Square images work best. Supported: PNG, JPG, GIF up to 5MB.
Display name
This is your name or business name shown at the top of your page. Keep it short and recognizable.
Bio text
A short description of what you sell or who you are. 2–3 lines is ideal.
Theme color
Pick a color palette that matches your brand. This controls the button colors and accent colors on your page.
Social links
Add your Instagram, TikTok, YouTube, Facebook, WhatsApp, and more. They appear as icons on your bio page.
Custom username
Your page URL is safarishopbuilder.co.za/bio/yourname — you can change your username any time from Bio Settings.
Custom domain
Connect your own .co.za or .com domain under Dashboard → Domains. Requires DNS access to your domain registrar.
Frequently Asked Questions
How much does it cost?
Sign up and build your page for free — no credit card needed. When you're ready to publish, pay R50 for 60 days of full access. That's less than R0.84/day. After 60 days: R99/month or R990/year (two months free).
What happens after my 60 days?
You'll get reminder banners in your dashboard before expiry. To keep your page live, subscribe for R99/month or R990/year (two months free). If you don't subscribe, your page goes offline — but your data is saved for 30 days.
Do I need a Yoco account to sell?
Yes, to accept card payments you need a free Yoco account. It takes 1–2 days to verify. While waiting, you can still use manual bank transfer or eWallet as payment methods.
Can I use my own domain?
Yes. Go to Dashboard → Domains and connect any .co.za, .com, or other domain you own. You'll need to update your DNS records at your domain registrar.
How do I get paid?
Payments go directly to your Yoco account. Yoco typically settles to your bank account within 1–2 business days. Safari Shop Builder does not hold your funds.
Can I sell digital products?
Yes. Upload any file (PDF, video, ZIP, etc.) as a digital product. After a customer pays, they automatically receive a download link. No manual delivery needed.
How many products can I add?
Up to 20 products can be displayed on your bio page at once. There's no limit to how many products you can create — you choose which 20 to show.
Is there a transaction fee?
Safari Shop Builder charges no transaction fees. You only pay Yoco's standard card processing rate (approx. 2.6%). All revenue goes directly to your Yoco account.
What if I need help?
Email us at support@safarishopbuilder.co.za or WhatsApp us. We respond within 1 business day.
Ready to start selling?
Build your page free. Pay R50 when you're ready to go live.
No credit card needed to sign up